Cancellation Policy

This page explains how to cancel a MyBookSlot SaaS subscription operated by Codepower OÜ, and how account closure works.

1. Cancel a paid subscription

• Open Billing settings and use the Paddle Customer Portal to cancel, update payment methods, or download invoices.
• Cancel-at-period-end keeps Pro access until the end of the current paid period unless Paddle confirms an earlier termination.
• After the paid period ends, public booking pages and new bookings may stop until you resubscribe. Your data remains available for export or reactivation unless you delete the account.

2. Trial accounts

Trials end automatically. You can stop using the product at any time. No payment method is required for the standard cardless trial.

3. Close your account

You may request account deletion from account settings or by emailing support@mybookslot.com. We will delete or anonymize personal data as described in the Privacy Policy, except records we must keep for legal or accounting reasons (including Paddle billing history).

4. Refunds

Cancellation does not automatically create a refund. See the Refund Policy.

5. Appointments with your clients

Cancelling MyBookSlot does not automatically cancel appointments already booked with your clients. Communicate changes to attendees as needed.